“We knew bots would attack that on sale and planned accordingly.
He continued, “This is what led to a terrible consumer experience, which we deeply regret.
We apologize to the fans.
Ticketmaster apologized to Taylor Swift and her fans for a second time on Tuesday.Terry Wyatt/Getty Images
We apologize to Ms. We need to do better and we will do better.”
After the tour’s general sale was canceled, Swiftshared her own disappointmentin a Nov. 18 statement.
Ticketmaster’s apology occurred on the same dayas the 2023 Oscar nominations.
